Customer Service

We're here to make sure your experience is extraordinary. From the moment you see something you like, to the moment it finds its place in your home - we help you create a lifetime of joy in the kitchen.

It's only natural that questions will arise along the way, and whether you're wondering about differences in frying pans, the features of a kitchen appliances or how long the delivery time is for a specific product, we're more than happy to help you from start to finish. We are here when you need us!

Email

• [email protected]
• If it concerns a return or a complaint, register in our portal here.
• You can send us an email any time of the day.

Phone

• +441753924124
• Monday - Friday 08:00 - 15:45

Chat

• Chat with us through our site, by clicking the chat icon on the bottom right of the screen.
• Monday - Friday 08:00 - 15:45

Looking to cancel an order, or arrange a part delivery?

On My pages you can easily choose to cancel your order, or arrange for the in-stock items to be sent as soon as possible.

Returns & Claims:

Sometimes things go wrong, but we are always here to help. Click here to register your return or claim.